Contact information

Contact Us

We are here to help. Whether you have a question about our products, need assistance with an order, or simply want to share your feedback, our team is ready to support you.

Customer Support

For the fastest response regarding orders, shipping updates, or return requests, please reach out to us via email. We aim to respond to all inquiries within 24–48 hours (excluding weekends and holidays).

  • Email: minviapainrelief@gmail.com

Corporate Information

Our store is operated by Wave Company LLC. To ensure the most efficient service and a clear record of all communications, we handle all customer inquiries exclusively through our digital support channel.

Quick Assistance

To help us serve you better, please include the following in your message:

  • Order Number (if applicable)

  • Full Name used during checkout

  • Detailed description of your inquiry or photos of the product (for damage/defect claims)

Note: If you are contacting us about an existing order, please include your Order Number in the subject line of your email for a faster resolution.